Privacy Policy
Last Updated: April 8, 2026
This Privacy Notice for Fidelitas Advisors ("we," "us," or "our") describes how and why we collect, store, use, and share your personal information when you use our services ("Services"), including when you:
- Visit our website at fidelitas.co.id or any of our affiliated pages
- Read, subscribe to, or share content from our Insights section
- Register for or attend our Events
- Engage with us through sales inquiries, marketing communications, or direct contact
Questions or concerns? Please contact us at support@fidelitas.co.id or refer to the contact details at the end of this notice.
1. What Information We Collect
We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our website.
Information You Provide
- Contact details: Name, email address, phone number — when you submit our contact form, register for an event, or subscribe to our newsletter
- Professional information: Company name, job title, industry — when provided through our contact or inquiry forms
- Communications: Content of messages or inquiries you send us
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- Usage data: Pages visited, time spent, links clicked, and navigation patterns
- Device and browser data: Browser type, operating system, screen resolution, and device type
- Network data: IP address, approximate location (country/city level), and referring URLs
We collect this data through cookies and similar tracking technologies (see Section 5 for details) and through third-party analytics services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you have requested
- To send you our Insights newsletter and updates on events and thought leadership content, if you have subscribed or expressed interest
- To process event registrations and send relevant event communications
- To analyze and improve our website — understanding how visitors use our site helps us make it more useful and accessible
- To comply with legal obligations under applicable Indonesian law, including Law No. 27 of 2022 on Personal Data Protection (UU PDP)
- To protect our legitimate business interests, including security and fraud prevention
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following limited circumstances:
- Service providers: We may share data with trusted third-party vendors who assist us in operating our website and services (e.g., email delivery, analytics, event platforms). These providers are bound by confidentiality obligations and may only use your data to perform services on our behalf.
- Legal requirements: We may disclose your information if required to do so by law, court order, or government authority in Indonesia.
- Business transfers: If Fidelitas Advisors undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
- Contact form inquiries: Retained for up to 2 years from the date of last contact
- Newsletter subscriber data: Retained until you unsubscribe, after which we will delete or anonymize your email address within 30 days
- Event registration data: Retained for up to 3 years for record-keeping and follow-up purposes
- Website analytics data: Aggregated and anonymized; typically retained for up to 26 months
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and to analyze website traffic. These include:
- Essential cookies: Required for the website to function properly. These cannot be disabled.
- Third-party embeds: Our website includes Google Maps embeds on certain pages, which may set cookies from Google. Please refer to Google's Privacy Policy for details.
You may control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the website.
6. Our Insights Content
The Insights section of our website contains articles, thought leadership pieces, research, and commentary published by Fidelitas Advisors and its consultants. Please note:
- Content is for informational purposes only and does not constitute legal, financial, corporate governance, or professional advisory services. Engaging with our Insights content does not create a client-advisor relationship.
- If you choose to subscribe to our newsletter, we will collect your name and email address and use them solely to deliver relevant content. You may unsubscribe at any time using the link in any newsletter email.
- Our articles may contain links to external websites. We are not responsible for the content or privacy practices of those websites.
7. Your Rights Under Indonesian Law
Under Law No. 27 of 2022 on Personal Data Protection (UU PDP), you have the right to:
- Access the personal data we hold about you
- Correct or update your personal data if it is inaccurate
- Request deletion of your personal data, subject to certain legal limitations
- Withdraw consent for data processing at any time, where processing is based on your consent (e.g., newsletter subscription)
- Object to processing of your personal data in certain circumstances
- File a complaint with the relevant Indonesian data protection authority
To exercise any of these rights, please contact us at support@fidelitas.co.id. We will respond to your request within 14 business days.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include secure data transmission (HTTPS), access controls, and working with reputable service providers.
However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
9. International Data Transfers
Our website is hosted and operated primarily within or through infrastructure that may involve servers outside Indonesia. Where your personal data is transferred internationally, we ensure that appropriate safeguards are in place in accordance with applicable Indonesian data protection law.
10. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify subscribers via email. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact: